Some ideas:
1)
Check a case with "Disk Manager" to see if disk available ? (but missing letter ;) )
2)
maybe usb3 driver ?!
Win7 does not support usb3 natively. (Win8 does
)
"Drivers\USB 3.0 Support" plugin available, it can make things work nice.
3)
"Drivers\Driver Integration" plugin available, where you can integrate driver packs etc.
4)
If "usb disk" requires a special integration (special driver) you need to find a way to integrate.
5)
who knows, maybe something else, let us know.